| You may return new, unopened product within 30 days of delivery for a full refund. Please contact our customer service department to obtain a return authorization number before shipping us the product.
Items should be returned in their original packaging if at all possible. If you are making a return due to a mistake that Bridge Street Toys made in fulfilling your order or due to a defect in the product you received (including items damaged during shipping), we will also refund you the cost to ship the product back to us. Otherwise, it is your responsibilty to pay for the return shipping cost.
If you received this item as a gift and would like to return or exchange it, we can help you with this as well. In this case we will offer you a Bridge Street Toys store credit to use on another product.
You may contact our customer service department by e-mail, phone, fax or mail to make a return.
Our Mailing Address:
Bridge Street Toys
82 Ox Bow Road
Weston, MA 02493
Our business hours are Monday to Friday from 9 am to 5:30 pm EST.